Jan-Christoph Oetjen· Renew

Confirmed

The Parliament proposal requires airlines to send pre-filled compensation claim forms within 48 hours.

Omissions

• The 48-hour requirement applies specifically when compensation is due, not for all disruptions. The claim form provision is part of the Parliament's amendments to the Commission proposal, aimed at simplifying the claims process for passengers.

Sources

• SecondaryEuropean Passengers' Federation (EPF) - APR 2025 Trilogue RecommendationsThe EP adds that, if compensation is due, a pre-filled claim form must be provided systematically within 48 hours.
• SecondaryBusiness Travel News EuropeAccording to the draft rules, air carriers would be required to send affected passengers a pre-filled form within 48 hours of a disruption.